CSR/VA

Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Some College

Last Active

October 16th, 2023 (187 days ago)

Member Since

December 12th, 2020

Profile Description

> Proficiency in both oral and written English communication.
> Knowledge in basic computer programs such as Microsoft Word, Microsoft Excel and Microsoft PowerPoint.
> Competent in rendering working skills.
> Good personal relations and adaptability towards work and colleagues.

CUSTOMER SERVICE SKILLS 
> Active listening> Adaptability - I can easily adapt to different types of customers> Keen Observer - I always observe the tools that we're using and provide feedback and suggestion to make it more efficient to use. To help both the customers and the company. > Friendly> Patience> Empathy> Knowledge to product and service> Willingness to learn new skills> Taking Responsibility - I always exert all my efforts to resolve the customers issue/concerns and make them satisfy with the service I provided.> Can handle support thru calls, chat and emails. 
Tools Skills: ? Magento? Salesforce (CRM) ? Microsoft Excel? Mailchimp? Gmail? Slack? Microsoft Teams? Google Meet? Google Drive? Zoom ? Skype