Overview
Looking for full-time work (12 hours/day)
at $5.00/hour ($1,320.00/month)
Bachelors degree
Last Active
March 18th, 2024 (38 days ago)
Member Since
December 10th, 2020
Profile Description
-Demonstrated skills in acknowledging customers concern, fixing the issue and providing world class customer service by resolving stated and unstated needs.
-Reduced unresolved calls by contributing effective spiels and long term resolution.
-Maintaining passing monthly performance in Average Handling Time, Callee termination
Percentage, Transfer Percentage, CSAT passing rate, Issue Resolved rate,
-Tier 1 in-charge in Answering technical support calls and billing calls.
-Identify and resolve inconsistencies
-Identify and report problems in obtaining data
-Explain survey objectives and procedures to interviewee’s
-Deal with unpleasant and discourteous individuals.
-Complete, record, code results and data from interviews and
Surveys
•Willing to work in shifting schedule.
•With above average customer service representative knowledge(inbound and outbound calls, average handling time, pdp
•Flexible for over time in any working condition.
-Providing Customer service satisfaction in every call outbound or inbound
Top Skills
E-Commerce » Inventory Management » Quality Control
Human Resources
Customer Support » Phone Support » English Speaking
Other Skills
Office and Administration » Data Entry
Office and Administration » Email Management
Office and Administration » Travel Planning
Office and Administration » Personal Assistant
Marketing » Copywriting
Marketing » Content Creation » Creative Writing
Marketing » Content Creation » eBook Writing
Marketing » Content Creation » Proofreading
Marketing » Social Media Management » Instagram marketing
Real Estate » Appointment Setting
Office and Administration » Translation
Marketing » Classified Ads Marketing
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Victoria, Tarlac
- Tests Taken
- IQ
- Score: 125
- Uploaded ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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