Rockstar Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $6.82/hour ($600.00/month)

Bachelors degree

Last Active

November 30th, 2022 (512 days ago)

Member Since

December 8th, 2020

Profile Description

  A self-directed person towards a well accomplished job. Possess the ability to
learn fast, work under pressure and with minimum supervision. Honest and Hardworking.

Key Skills and Competencies  

*Experience in Direct Sales and Online Marketing.
*Ability to assist customers via Telephone or Chat support.
*Proactive and assertive attitude.*Honest, trustworthy, determined and persistent.
*Fast learner and have the ability to perform tasks independently as well as part of a team.
*Ability to handle multiple tasks and solve customers’ queries efficiently verbal, written, and interpersonal skills,
*Outstanding listening and communication skills and attention to detail with good reading comprehension and coordination.

Relevant Experiences:

Itek Global Marketing | Itek Contact Solutions
(May 2018 – Dec 2020)

Virtual assistant

*Administrative Assistant 
*Email/inbox management
*Calendar management
*File management
*Research and data entry
*Documentation
*Booking of appointments
*Customer service

Appointment setter / Sales

*Provides excellent customer service.
*Achieve sales targets set by the company.
*Call potential clients and set an appointment for them to speak
with a salesperson.
*Use telemarketing skills to connect leads to the company's staff.
*Assist customers with questions and make appointments.
*Generate sales leads through cold calling and online interest surveys, as well as follow up on potential leads from sales lists.
*Accepting calls from
prospective clients as they arise.
*Keeping a detailed log of calls, including those, which were not answered.
*Answer Inbound Calls from the company's prospective and current clients or customers.
*Place Outbound Calls and Email Clients.

Customer Service Representative

*Supports clients and customers and help ensure that
customers are satisfied with products, services, and features.
*Answering phone calls and emails, responding to customer
questions and complaints, and walking customers through basic troubleshooting or setup processes
*Selling products and service to clients and processing
payments.
*Maintaining a positive, empathetic and professional
attitude toward customers at all times.
*Responding promptly to customer inquiries.
*Communicating with customers through various channels.
*Provide assistance to company customers via email
*Customer relationships.
*Solving customer issues.
*Promoting products and services.
*Maintaining job knowledge.
*Email handling and chat support.

 
Technical Acumen:

-Proficient in MS Office and Google docs,
sheets and drive