4d0c9402 88 dd01 fb

CS Team Leader / Admin Assistant / Social Media Management

With Timeproof
mark as hired


Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

College Level

Last Active

September 27th, 2023 (2 days ago)

Member Since

December 8th, 2020

Profile Description

I've been in the industry for 12 years as a Team Leader for a Customer Service Campaign in a BPO and Work From Home setup. I love managing a team and have a wide array of doing admin tasks such as Data Entry/Inventory, FB ads management, and some Accounting stuff.

Career Highlights:

- Top Team Leader for Samsung for 2019
- Afni Champion Employee
- Top Program Coach for Year: 2017
- Consistent Top Program Coach for the year 2018
- AFNI’s representative on CCAP for Team Leader Summit (March 21, 2018)
- AFNI PRIDE trained for leadership (2015)

Work Expertise:

- Leadership Skills
- Performance Management
- Data Analysis
- Employee Engagement
- Time Management
- Workforce Management
- Process Improvement
- Problem Solving Skills
- Effective Communication Skills
- Confident Decision Maker
- Social Media Management
- Product Inventory/Data Entry

Tools and Software Familiarization:

- Zoho, Icare
Chat/Email Tools
- Zendesk, Gorgias, Reamaze, Touch Portal
E-Commerce Software
- Shopify, Shopify+, Amazon Seller Central, Magento, SPS e-commerce, OrderDog
Social Media Platforms
- Facebook Business Manager, Instagram, Youtube
Marketing Software
- Klaviyo, Postscript, Dovetale
Project Management
- Asana, ClickUp, Jira
Communication Tools
- Slack, Google Hangout, Google Meet, Skype, Zoom
Time Management Software
- Time Doctor, Kronos, Nice, TimeWarp, TeleOpti
Office Applications
- Google Sheet, Google Docs, Google Forms, Google Presentation, Microsoft Excel, Microsoft Word

Top Skills

Customer Support

Office and Administration » Email Management

Other Skills

Office and Administration » Data Entry

E-Commerce » Inventory Management » Quality Control

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Email Support

Customer Support » Technical Support

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Transcription

Office and Administration » Travel Planning

Customer Support » Phone Support

Human Resources

Customer Support » Content Moderation/Management

Basic Information

Not Specified
Sign Up with Pro Account to View
City of San Jose Del monte, Bulacan
Tests Taken
Score:  125
Dominance: 38%
Influence: 20%
Steadiness: 15%
Compliance: 29%
Uploaded ID
Sign Up with Pro Account to View

“Thanks again for OnlineJobs.ph. It's incredible and really helps my business tremendously. Much Respect!”

- Steve Raiken

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »