Arnold

Customer Service Representative | Virtual assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

August 1st, 2023 (241 days ago)

Member Since

November 26th, 2020

Profile Description

• Capable of performing admin task that will definitely increase the success rate for the business 
• Experienced tools used (Helpdesk,Zendesk, Clickdesk, Zoho, woocommerce & Infusionsoft)
• 4 years handling fraud risk appeals for restricted and suspended accounts in eBay Australia
• 2-year experience specialized in Retail Value Services (eBay Concierge)
• 1-year experience in handling eBay Managed Accounts mainly in dUpgrade to see actual info high-value disputes filed against all accounts handled.
• Handle calls & emails that mediate between trading partners and issues against the advertising platform I am working for. This is due to my department being the highest point of escalation.
• Considered as a product specialist able to resolve selling issue concerns in the platform. Able to provide sales consultation and improvement for the business. Management usually consults with me as to how issues can be resolved especially if it is underselling concerns.
• Experienced in handling orders from customers and offer onsite add-ons as per items purchased in Upgrade to see actual info
• Capable of arranging shipping manifest via USPS then offer recommended package to create more sales as per order line process in Upgrade to see actual info
• Sell credit insurance or protection to all customers who were able to avail of the Fingerhut credit line

Top Skills

Real Estate » Appointment Setting

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Office and Administration » Personal Assistant

Human Resources

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
None
Uploaded ID
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