Rafael

Experienced Team Leader | Elevating Customer Success

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Overview

Looking for full-time work (9 hours/day)

at $7.00/hour ($1,386.00/month)

College

Last Active

March 18th, 2024 (11 days ago)

Member Since

November 19th, 2020

Profile Description

As an accomplished Team Leader and Customer Success Specialist, I excel at building and leading high-performing teams that are dedicated to delivering exceptional customer experiences. I'm committed to driving success through collaboration, innovation, and a deep understanding of customer needs.
In my role as a Customer Success Specialist, I am dedicated to ensuring our clients achieve their goals and experience the highest level of satisfaction. I have successfully onboard future clients.
I'm always eager to connect with fellow professionals who share my dedication to teamwork, customer success, and continuous improvement. Whether you're looking to network, collaborate, or discuss industry insights, feel free to connect with me on LinkedIn. Let's work together to make a positive impact!
Review and analyze performance data, pinpointing root causes for performance variance, trending, and creating improvement plans to correct and improve performance gaps. 

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Email Support

Customer Support » Social Media Moderation

Customer Support » Content Moderation/Management

Office and Administration » Translation

Customer Support » Technical Support

Customer Support » Forum/Community Moderation

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  105
DISC
Dominance: 39%
Influence: 18%
Steadiness: 21%
Compliance: 21%
English
C1(Advanced)
Uploaded ID
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