Hi there! I am an aspiring freelancer from the Pearl of the Orient Sea, Philippines. With a similar job position in the past 6 years as a Customer Service Representative, I have strengthened my customer support ability not only in problem resolution but also in building trust and strong professional relationships with clients/customers. I also managed a business a few years back where I developed my skills in Administrative Support which includes
I am fully committed to providing quality work output with the aim of helping improve productivity, create a positive impact in promoting your business, and minimizing Executives’ daily workload.
Soft Skill:
English Communication skills (both verbal and written)
Time Management and Organizational skills
Active Listening and Detail Oriented
Adaptability and Flexibility
Creative and Resourceful
Hard Skills:
Customer Service
Social Media Management/Email Management
Calendar Management
Data Entry and Research
Basic Admin Task
Graphic Designing and Video Editing
Literacies:
- MS Office Programs like Word, Excel, and Powerpoint
- Google Workspace like Docs, Sheets, Slide, Drive, Calendar, Forms
- Photo and video editing tools like Canva, Filmora, VN Video Editor
-Communication tools like Zoom,
- Familiar with using WordPress and Calendly
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