I've been a Senior Supervisor/Floor Manager for more than two years now. I believe that with my experience I can help your team identify and resolve any unforeseeable issues and implement strategies. Focusing on contact management as well as maintaining rapport by engaging enthusiastically with our clients and assisting with their questions or concerns. My ultimate goal here is to generate more business opportunities for this team as it will potentially lead to career growth where I can support and share my knowledge.
I manage a team as well as oversee all brand communities and platforms - This includes all social channels
I also worked as an Executive Assistant and my role involves liaising with clients, managing calendars and
MY CALL CENTER EXPERIENCE JOBS: • Inbound • Outbound • Customer Service • B2B • Schedule Appointments • Sales
CUSTOMER SERVICE EXPERIENCES: • Answering customers through
SOCIAL MEDIA CHANNELS I HANDLED: •
COMPANIES I WORKED WITH: • VXI • Teleperformance • AwesomeOS
As stated in the summary of my skills, I am pretty much flexible with the tasks that I will be designated to do. You can depend on me so that I will never abandon a task and you won't have a hard time contacting me.
In any case, you would require me to learn a specific program/tools for this job, I am confident that you wouldn't spend a long time training me. I can assure you that I can easily adapt to any sort of training or program that the job requires me to. I'm a person that requires minimum supervision once I've learned the ropes.
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