d4b8 0d0f9dc281

Customer Service Expert

99 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $529 USD )
40 hrs/wk ( $3.00 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
* 7 years in BPO/Call Center Industry
BASIC INFORMATION
Age:
30
Gender:
Female
Tests Taken:
IQ
Score:  105

DISC
Compliance:34%
Dominance:5%
Influence:24%
Steadiness:36%

English
 C1(Advanced)
Last Active:
2020-11-18
Member Since:
2020-11-17
SKILL SUMMARY

I'm excellent in customer service. I listen and make sure I understand their concern. Once I confirm my understanding to the issue I then acknowledge it. I even empathized if necessary. The most important thing that I learned as CSR is connecting or building TRUST to the customer. I should let my customers think I know what I'm doing to the point that they will accept whatever options/resolutions I will give. Moreover TRUST is one of the key factors towards great success in all aspects of pasucwsd. Px would be beneficial among companies, consumers and workers.

WORKER SKILLS
TOP SKILLS
  • Appointment Setter
  • Data Entry
  • Email Management
  • Human Resource Management
  • Quality Assurance
  • Speaking
  • Translation
  • Writing
  • Sales Representative
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 7 years experience with English, I work on a BPO/Call Center Industry

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Webmaster
SKILL RATING
  • Content Management

Graphics & Multimedia
SKILL RATING
  • Logo Design
  • Photoshop
  • User Interface Design

Customer Service & Admin Support
EXPERIENCE

I have 7 years CSR experience

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

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