I have worked as an Executive Assistant for over 5 years. I have past backgrounds as a Technical support, Business Development Representative, Customer Success Manager and Billing associate in the BPO industry. I have been a freelancer for almost 4 years now.
Working with Customer relations is a challenging job. For me, providing help and the best results to my customers is always a must. I am an individual who is hungry to learn new things and I always love to go the extra mile to provide the best outcomes.
Here is a summary of my skills and experience:
- Strong background working in the BPO industry handling Calls, live chat, and
- Excellent communication skills both verbal and written.
- Online typing speed result: 64 words per minute
- B2B and B2C Sales
- Customer Retention
- Lead generation
- Document Processing
- Appointment setting
- Data Entry
- Property Management
- Cold Calling
- Social Media Management (LinkedIn,
- Database Administration
- Expert in Microsoft Office applications
- Expert in Google Suite
- Knowledgeable about Configurations
-Expert in various types of CRMs
I am a fast learner individual, hard-working, and very detailed in what I do.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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