Current Employment Status:
Hired Full Time on Mar 23, 2021

Sherie

Program and Operations Analyst, Transcriber, Quality Analyst

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Overview

Looking for full-time work (8 hours/day)

at $5.50/hour ($968.00/month)

Bachelors degree

Last Active

April 19th, 2024 (yesterday)

Member Since

November 4th, 2020

Profile Description

Upgrade to see actual info is working for an American leading manufacturer and distributor of innovative, quality beauty and skin care products for men and women as a Chargeback and Collection Specialist for almost 2 years. Working closely on managing financial reports, communicating with vendors and sales representatives to resolve issues immediately.

Upgrade to see actual info has been with the multinational professional services company in the Philippines for more than 10 years. She started as an email support associate for an oilfield company in the US. After 2 years, Upgrade to see actual info transitioned as part of an escalation team who handles more complex vendor Upgrade to see actual infoom there she was promoted as a subject matter expert (SME) who handles a group of associates and assists them in answering simple to complex vendor email queries. As an SME, her tasks also includes attending process alignment meetings with the Quality Assurance Team, where in new and current processes are discussed, then disseminate the agreed information to the associates.

After more than a year, Upgrade to see actual info shifted as a proposal and content writer that enhanced her proof reading and copy writing skills. Being part of a proposal team made Upgrade to see actual info knowledgeable on content research and writing. She was exposed on creating graphic designs using MS Power Point that are presented to clients.

Upgrade to see actual info was offered a role as a Program and Operations Analyst which is her current role. Working closing with Finance, Procurement, Facility Team and the vendors are part of her line of work.

Top Skills

Customer Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Email Support

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Email Management

Accounting

Marketing » Copywriting

Marketing » Content Creation » Proofreading

Professional Services » Management Services » Inventory Management

Real Estate » Appointment Setting

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Basic Information

Age
37
Gender
Female
Website
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Address
Taguig City, Metro Manila
Tests Taken
None
Uploaded ID
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