With nearly a decade in the BPO industry, I bring expertise in customer service, technical support, and account management. For almost three years, I have worked as an Account Specialist for a US-based life safety and fire protection company, handling quoting, billing, and coordinating with vendors and internal teams to ensure timely and accurate service delivery.I am skilled in call center operations, client and vendor communications, and maintaining compliance with quality standards. I hold a Bachelor’s degree in Office Administration from the University of Cebu and have basic Spanish language skills. Back-office roles are my most preferential choice, but I am also open to any position where I can leverage my Spanish bilingual skills. Passionate about delivering exceptional service, I continuously seek opportunities to enhance efficiency and performance.
Experience: 5 - 10 years
Experience: 5 - 10 years
Worked as a Data Entry Specialist for 6 months. I have an extensive experience in the BPO industry that involves doing accurate data entry.
Experience: 5 - 10 years
Seven years of experience in the BPO industry.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Worked as a Technical Support Representative for an ISP based in the US.
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