With a diverse background in healthcare customer service, chart retrieval specialist, and appointment setting, I am dedicated to optimizing patient experiences and streamlining administrative processes in the healthcare industry. As a healthcare customer service representative, I excel in communication, providing exceptional support to patients, resolving inquiries, and fostering trust. As a chart retrieval specialist, I navigate complex healthcare systems with precision, ensuring accurate and timely retrieval of medical records while adhering to HIPAA regulations. My meticulous attention to detail and problem-solving abilities enhance patient care coordination. Additionally, my experience as an appointment setter showcases my organizational skills in managing schedules, coordinating with healthcare providers and patients, and facilitating seamless booking and
Experience: 1 - 2 years
Experience: 2 - 5 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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