Kajabi Virtual Assistant | Customer Support Expert

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

March 8th, 2024 (48 days ago)

Member Since

October 20th, 2020

Profile Description

As a virtual assistant with 10+ years of experience in customer support and knowledge of Kajabi, I offer a comprehensive suite of services to help you streamline your online business operations and deliver an exceptional customer experience. My expertise includes:

•  Creating landing pages, offers, and checkout pages within Kajabi.

• Managing and updating your courses within Kajabi, including organizing content, adding multimedia, and tracking student progress.

• Zoom management, ensuring your webinars and online meetings run smoothly and professionally.

• Setting up email broadcasts and sequences that nurture your leads and keep your audience informed.

• Handling refund requests within Kajabi, ensuring a hassle-free experience for your customers.

• Editing podcasts using Descript and creating detailed show notes to enhance the listener experience.

• Managing >Facebook communities for your members, fostering engagement, and building a loyal following.

• Providing top-notch customer support via text and email, promptly resolving inquiries about your products, services, and policies with a personalized touch.

• Creating and maintaining detailed standard operating procedures (SOPs) to ensure consistency and efficiency across your operations.

• Conducting research and handling various day-to-day tasks to support the smooth running of your business.