Overview
Looking for part-time work (4 hours/day)
at $5.00/hour ($440.00/month)
Bachelors degree
Last Active
February 22nd, 2024 (58 days ago)
Member Since
October 18th, 2020
Profile Description
WORK EXPERIENCE: • Inbound
• Outbound
• Customer Service
• Collections
• B2B
• Technical Assistant
• Loyalty and Retention
• E-commerce customer Service Experiences:
• Answering customer calls and
• Answering queries using social media
• Customer service on any other business-related tasks
• Excellent verbal and written communication skills
• Easily learn online tools and business processes.
• Familiarity with social media platforms such as
• Highly trainable, committed, have attention to detail, are self-starters, and are problem solvers.
• Can multi-task and work under pressure.
• Practices a high level of confidentiality
• Should be available and reachable anytime and willing to work long and flexible hours.
E-COMMERCE CUSTOMER SERVICE EXPERIENCE:
• Responds to the customer's web inquiry
• Assist customers with product selection.
• Process refunds and replacement orders
SHORT-TERM RENTAL EXPERIENCE
• Assist guests with booking reservations, modifying existing reservations, and addressing any
concerns or special requests.
• Respond to guest requests and complaints in a timely and professional manner.
• Coordinate with other departments, such as property management, housekeeping, and maintenance, to address guest needs and resolve any issues during their stay.
• Respond promptly, professionally, and courteously to guest inquiries and requests via phone,
Business Applications Knowledge:
- Salesforce
- JIRA
- AWS
- Tulip
- Freshdesk
- Sprinklr
Gorgias, Magento
- BoxC
MS Office
Top Skills
Office and Administration » Transcription
Office and Administration » Data Entry
Customer Support » Phone Support » English Speaking
Office and Administration » Travel Planning
Other Skills
E-Commerce » Inventory Management » Quality Control
Office and Administration » Translation
Office and Administration » Microsoft Excel
Office and Administration » Email Management
Office and Administration » Personal Assistant
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- CITY OF ANTIPOLO, RIZAL
- Tests Taken
- DISC
- Dominance: 39
- Influence: 35
- Steadiness: 16
- Compliance: 10
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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