d910d4b 02f8c0d8

Customer Service Representative

99 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $630 USD )
20 hrs/wk ( $7.16 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
3 years in bpo industry as a customer service associate
BASIC INFORMATION
Age:
26
Gender:
Female
Tests Taken:
IQ
Score:  105
Last Active:
2020-10-23
Member Since:
2020-10-16
SKILL SUMMARY

Multi-tasking and consistently meets and exceeds productivity goals. Maintain professionalism, patience and effectivity to minimize customer dissatisfaction.
Ability to balance workloads effectively. Analytical and able to work in a constantly changing work environment. Able to learn programs and process quickly.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Personal Assistant
  • Speaking
  • Translation
  • Writing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have 3 years experience in customer service, I worked on telco accounts. I handle customer inquiries, complaints, billing questions and payment extension/service requests. Open and maintain customer accounts by recording account information. Credit Negotiations (Payment Extension, Payment Arrangement) Respond to billing inquiries and handle customer’s bill complaints.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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