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Quality Auditing Analyst

80 ID PROOF
Verified
EXPECTED SALARY
Php 30,000.00/month ( $630 USD )
10 hrs/wk ( $14.31 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
2 years data analyst; 5 years quality analyst
BASIC INFORMATION
Age:
36
Gender:
Male
Tests Taken:
None
Last Active:
2020-10-15
Member Since:
2020-10-15
SKILL SUMMARY

I started to work at Accenture on June 2014 as a data analyst. Our role was to conduct research particularly on billing. Part of our role was also to process credits, credit transfer, process refunds, and doing Root Cause Analysis(RCA). After 2 years as a data analyst I applied as a Quality Auditor. Our role was to review, confirm and report compliance with process/procedure requirements, and quality certifications. We also perform quality inspections, document findings using required audit process/procedures. This is to ensure that quality standards are met by creating error trend analysis and proposing immediate action plans.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Quality Assurance
  • Research
  • Speaking
  • Customer Support
  • Email Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance
  • Research
  • Transcription

English
SKILL RATING
  • Speaking
  • Writing

Writing
SKILL RATING
  • Editing Proofreading

Graphics & Multimedia
SKILL RATING
  • Photoshop
  • Video Editing

Customer Service & Admin Support
EXPERIENCE

2 years data analyst (Back Office)

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

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