Current Employment Status:
Hired Full Time on Nov 18, 2020

Henna

EA|Website Management|GHL|Project Management

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $17.00/hour ($2,992.00/month)

Bachelors Degree

Last Active

March 13th, 2024 (37 days ago)

Member Since

October 8th, 2020

Profile Description

Your business needs an A+ Administrative and Virtual Assistant. 

The owner of this profile is what you're looking for!

Here's a little bit about me...

I have worked as a Customer Service Representative for many years. I analyzed customer data and conducted root cause analysis on customer complaints, collaborating with cross-functional teams to develop solutions and improve customer experience. I also developed and implemented customer feedback surveys, created dashboards, and communicated data insights to stakeholders. 
With expertise in Graphic Design, WordPress Design, Clickfunnels, GoHighLevel, and SEO, I'm passionate about design and marketing and dedicated to delivering high-quality services to help businesses grow. Having served businesses and entrepreneurs for more than 3 years working remotely, my client-first approach drives my work ethic, and I strive to exceed expectations through hard work, transparency, and commitment. If you want someone reliable to help you grow your business, don't hesitate to contact me!

Visit Upgrade to see actual infoUpgrade to see actual info.com for my portfolio. Thank you :)

Top Skills

Marketing » Social Media Management

Experience: 2 - 5 years

Content creation, content curation, social media assets creation, engagement, and scheduling. Tools I use: Canva, Adobe Suite, Metricool, SproutSocial etc.

Web Programming » CMS » Wordpress

Experience: 2 - 5 years

Can set up a WordPress Website from scratch. Knowledgeable navigating cPanel, and setting up domain & hosting configurations.

Customer Support » Customer Service

Experience: 5 - 10 years

This was my corporate job before freelancing. I live and breathe providing customer satisfaction through effective communication with empathy, building rapport & connection and providing solutions in a timely manner.

Other Skills

SEO

Experience: 1 - 2 years

I do On-Page SEO, more on optimizing blogs and web pages and website SEO audit.

Project Management

Experience: 1 - 2 years

Overlooks my client's agency project that includes web design, grassroots & social media marketing, etc.

Design » Graphic Design

Experience: 2 - 5 years

Knowledge in Branding and design, Branding Identity, Social Media Assets creation, Mock Up, and Digital Marketing image design. I use mainly Adobe Photoshop, Illustrator, and Canva.

Video Editing

Experience: 2 - 5 years

I use Adobe Premiere, After Effects and Capcut

Marketing » GoHighLevel

Experience: 1 - 2 years

Can create, set up and configure funnels and GHL sites from scratch or snapshots.

Basic Information

Age
31
Gender
Female
Website
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Address
Calamba, Laguna
Tests Taken
IQ
Score:  135
DISC
Dominance: 38%
Influence: 11%
Steadiness: 29%
Compliance: 22%
English
C2(Advanced/Mastery)
Uploaded ID
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