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Customer Service Representative

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EXPECTED SALARY
Php 25,000.00/month
( $474 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $2.74 USD/hr )
EXPERIENCE OVERVIEW
Three years in Customer Service Field
BASIC INFORMATION
Reviews:

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Age:
27
Gender:
Female
Location:
Marikina City
Tests Taken:
IQ
Score:  125
English
 C1(Advanced)
Last Active:
January 29th, 2023 (5 days ago)
Member Since:
September 22nd, 2020
SKILL SUMMARY

I finished my Bachelors degree in Communication. I also have solid 2 years Customer Service experience in a BPO (Business Process Outsourcing) company. I am knowledgeable with computer navigation as I already used different types of computer tools including the microsoft word, excel and powerpoint.
My first year experience fully focused on catering excellent customer service through email in a Financial company. I delighted and tried customer service by answering customer's inquiries via phone call for a Telecommunications company.
I am well-versed in the English both in writing and speaking and this is the language I used for work.
I am also know how to handle difficult customers and was able to compose myself easily. Since I am already exposed to this industry for quite sometime, I already how this business works and why are we essential to the growth of the company. With these, you can expect that I value my job and the company than anyone else.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Speaking
  • Translation
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support
  • Legal Services

Office & Admin (Virtual Assistant)
EXPERIENCE

I worked in a BPO call center field office set up for 2 years now and was able to navigate the computer and we are also tasked to do data entry and we are aslo using microsoft office.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Research
  • Transcription

English
EXPERIENCE

In my call center experience for 2 years, English is my main language that I use to converse to my customers

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have almost three years solid experience in Customer service by Email and Phone. I worked as an email support for 1 year in a financial company and Customer service representative voice for 1 year in a Telecommunications company.

SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
EXPERIENCE

I am a law student undergraduate and finished 3 years for this field.

SKILL RATING
  • Legal Services

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