I finished my Bachelors degree in Communication. I also have solid 2 years Customer Service experience in a BPO (Business Process Outsourcing) company. I am knowledgeable with computer navigation as I already used different types of computer tools including the microsoft word, excel and powerpoint.
My first year experience fully focused on catering excellent customer service through
I am well-versed in the English both in writing and speaking and this is the language I used for work.
I am also know how to handle difficult customers and was able to compose myself easily. Since I am already exposed to this industry for quite sometime, I already how this business works and why are we essential to the growth of the company. With these, you can expect that I value my job and the company than anyone else.
I worked in a BPO call center field office set up for 2 years now and was able to navigate the computer and we are also tasked to do data entry and we are aslo using microsoft office.
In my call center experience for 2 years, English is my main language that I use to converse to my customers
I have almost three years solid experience in Customer service by Email and Phone. I worked as an email support for 1 year in a financial company and Customer service representative voice for 1 year in a Telecommunications company.
I am a law student undergraduate and finished 3 years for this field.
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