Katrina

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 23rd, 2024 (6 days ago)

Member Since

September 22nd, 2020

Profile Description

I finished my Bachelors degree in Communication. I also have solid 2 years Customer Service experience in a BPO (Business Process Outsourcing) company. I am knowledgeable with computer navigation as I already used different types of computer tools including the microsoft word, excel and powerpoint.
My first year experience fully focused on catering excellent customer service through email in a Financial company. I delighted and tried customer service by answering customer's inquiries via phone call for a Telecommunications company.
I am well-versed in the English both in writing and speaking and this is the language I used for work.
I am also know how to handle difficult customers and was able to compose myself easily. Since I am already exposed to this industry for quite sometime, I already how this business works and why are we essential to the growth of the company. With these, you can expect that I value my job and the company than anyone else.

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Professional Services » Legal Services

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Marikina City
Tests Taken
IQ
Score:  125
English
C1(Advanced)
Uploaded ID
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