c04f 801984 0edd92d80b

Customer Service Executive

80 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $525 USD )
20 hrs/wk ( $6.07 USD/hr )
EDUCATION
Associates degree
EXPERIENCE
CUSTOMER SERVICE EXECUTIVE MIDWIFERY
BASIC INFORMATION
Age:
24
Gender:
Female
Location:
Cebu City, Cebu
Tests Taken:
None
Last Active:
2021-04-17
Member Since:
2020-09-14
SKILL SUMMARY

• Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Build sustainable relationships of trust through open and interactive communication and go extra mile to engage customers
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Skilled in call center operations
• Flexibility
• Determination and Persistence Work Ethic
• Eager and Willing to Add to Their Knowledge Base and Skills
• Adherence to Customer Service Procedure

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Speaking
  • Writing
  • Shopify
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 4 years experience with Customer Service Representative. Specializing emails, calls, chats, and processing order thru Shopify. Also, directly coordinating with Logistics if needed

SKILL RATING
  • Email Management

English
EXPERIENCE

I have been working in companies that are implementing English only policy for 4 years now. Email management is my forte, this is my everyday tasks and will surely provide excellent customer care.

SKILL RATING
  • Speaking
  • Writing

Web Development
SKILL RATING
  • Shopify

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

Professional Services
EXPERIENCE

I am a licensed Midwife and had a year experience in midwifery field.

SKILL RATING
  • Medical Services

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