0d490e0b40f8291c8d8d

Customer Service Executive

80 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $527 USD )
20 hrs/wk ( $5.99 USD/hr )
EDUCATION
Associates degree
EXPERIENCE
1 year in Midwifery and 4 years in Call center Industry
BASIC INFORMATION
Age:
23
Gender:
Female
Tests Taken:
None
Last Active:
2020-09-14
Member Since:
2020-09-14
SKILL SUMMARY

• Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Build sustainable relationships of trust through open and interactive communication and go extra mile to engage customers
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Skilled in call center operations
• Flexibility
• Determination and Persistence Work Ethic
• Eager and Willing to Add to Their Knowledge Base and Skills
• Adherence to Customer Service Procedure

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Shopify
  • Customer Support
  • Email Support
  • Phone Support

English
EXPERIENCE

I have been working in companies that are implementing English only policy for 4 years now.

SKILL RATING
  • Speaking
  • Writing

Web Development
SKILL RATING
  • Shopify

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

Professional Services
EXPERIENCE

I am a licensed Midwife and had a year experience in midwifery field.

SKILL RATING
  • Medical Services

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