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Looking for full-time work (12 hours/day)

at $10.00/hour ($2,640.00/month)

High School Graduate
with Diploma

Last Active

December 1st, 2023 (10 days ago)

Member Since

September 3rd, 2020

Profile Description

I've been working with a BPO (call center company) for the past 9 years and for almost 3 years as a VA since the pandemic started here in Manila.
I've handled full Customer Service, Inbound and Outbound B2B Sales, Telemarketing, Tele sales, Appointment Setting, and Upselling calls.

Think Property Club - (Property Investment - Appointment Setter)Janitorial Cleaning Company (Outbound Appointment Setting)Belong Home ( Property Management )Charity Account (Partnership w/ Native Americans B2C & Sales)Telecommunication (T-Mobile - CSR/Technical Tier 1 plus Upselling)Technical Support ( B2C Epicor Software - Technical Tier 1)Dish Satellite - (CSR/Tele sales and Upselling - B2B Inbound Calls)Account Management (Uber Eats - CSR/Account Consultant)Kosch Marketing (SEO Web Design Leads - B2B Calls)Allstate Car Insurance (CSR- Tele sales & B2B Calls)

My responsibilities with these Campaigns are:
Cold Calling: Initiating outbound calls to potential clients or leads to introduce products or services and generate interest in scheduling appointments.

Lead Qualification: Gathering and evaluating information about potential customers to determine their level of interest, needs, and fit for the company's offerings.

Appointment Scheduling: Coordinating with the sales team and potential clients to find a mutually convenient time for a meeting or demonstration.

Database Management: Updating and maintaining accurate records of leads, appointments, and relevant customer information in a CRM system.

Follow-up and Confirmation: Communicate with prospects to confirm appointments, provide the necessary information, and address any questions or concerns they Upgrade to see actual info have.

Sales support: Assisting the sales team by providing them with detailed information about scheduled appointments, including background on the prospect, their interests, and any specific requirements.

Performance Tracking: Monitoring and reporting on critical metrics, such as the number of appointments scheduled, conversion rates, and overall effectiveness of the appointment-setting process.

Top Skills

Customer Support » Phone Support » English Speaking

Customer Support » Phone Support

Real Estate » Appointment Setting

Other Skills

Customer Support

Real Estate » Lead Generation

Office and Administration » Personal Assistant

Office and Administration » Microsoft Excel

Real Estate

Customer Support » Sales Support

Design » Adobe » Photoshop

Design » Logo Design

Marketing » Telemarketing

Marketing » Direct Mail Marketing

Office and Administration » Travel Planning

Marketing » Content Creation » eBook Writing

Basic Information

Not Specified
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Antipolo City, Rizal
Tests Taken
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Uploaded ID
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