Ecommerce Coach VA (Amazon & Shopify), CSR (JIRA SD)

Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

College Undergraduate

Last Active

February 25th, 2024 (55 days ago)

Member Since

August 30th, 2020

Profile Description

Hey there!

My name is Upgrade to see actual info, I'm the one you're looking for!

Ecommerce VA (Ecommerce coach: Amazon & Shopify), helping coaches with their courses/programs, scheduling social media posts, and leading/managing operations (handling customer support team, communicating with sales, making sure click funnels and landing pages are working with no issues, etc). 

 Ecommerce
-Shopify order fulfillment, Managing orders
-Stripe Disputes/Refunds
-Customer Service: Email, chat, and text (community)
-Email Campaigns: Klaviyo
-Click funnel
-FB Ads

Coaches Ecommerce Niche (Amazon, Shopify)
-Kajabi Admin Support (adding students in the program, uneroll, adding courses, etc)
-Teachable Admin Support (adding students in the program, uneroll, etc)
-Trello
-Webinarjam/Everwebinar: setting up trainings
-Click funnel
-Schedule Social Media post (Upgrade to see actual info, hootsuite)
-FB Group Admin

My years of experience in the BPO industry have provided me with excellent customer service skills, a keen eye for details, and strict compliance with quality. My impeccable work ethic and eagerness to learn new things have allowed me to grow in the field. I also have experience handling multiple teams with diverse teaUpgrade to see actual infombers to accomplish common business goals and that is helping our client grow their businesses even more.

Customer Service
-Email Support (JIRA, Gmail)
-Text Support (Community)
-Chat Support (Social Media, Telegram)
-Phone Support, Supplier Outreach (RingCentral)

Leadership/Managerial
-Allocating daily jobs and workloads.
-Managing team performance and progress.
-Implementing new initiatives and making sure all teaUpgrade to see actual infombers understand them.
-Coaching individuals.
-Making reports using google sheet, Excel, and other Google tools.
Hoping to share my expertise with you and looking forward to learning new skills.

Moving Company VA
-Booking moves (MoveitPro)
-Appointment Setter 
-Email, Text, and Call Support
-Managing Yelp 


Cheers!