Overview
Looking for full-time work (8 hours/day)
at $17.00/hour ($2,992.00/month)
Bachelors degree
Last Active
October 30th, 2023 (40 days ago)
Member Since
August 28th, 2020
Profile Description
I am currently working as a Pod Lead/Project Manager for the Global Customer Insights and Advocacy team with 4 years of experience in customer service. This role has allowed me to be part of projects focused on improving products, enhancing customer experience, and refining support interactions for both consumers and earners.
Additionally, I have collaborated with cross-functional teams in the Philippines, the USA, and India. My project and stakeholder management skills, exposure to working with cross-functional teams, experience in leading a team of five (5) VOC analysts, and involvement in creating action plans to improve team efficiency make me an excellent fit for your needs.
Top Skills
Customer Support » Phone Support » English Speaking
Other Skills
Project Management
Experience: 2 - 5 years
Customer Support
Office and Administration » Translation
Customer Support » Social Media Moderation
Marketing » Content Creation » Technical Writing
Customer Support » Sales Support
Office and Administration » Data analysis
Experience: 1 - 2 years
Project Management » Jira
Experience: 1 - 2 years
Basic Information
- Age
- Not Specified
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Silang, Cavite
- Tests Taken
- IQ
- Score: 122
- DISC
- Dominance: 36%
- Influence: 30%
- Steadiness: 29%
- Compliance: 5%
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
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