E-commerce Customer Support | Virtual Assistant 

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

January 25th, 2024 (91 days ago)

Member Since

August 23rd, 2020

Profile Description

Are you handling Shopify and Etsy stores? Do you have customers who constantly send inquiries and requests? Do you need help in order fulfillment? Let me take care of Upgrade to see actual infond me a message! 
An expert customer service representative providing customer satisfaction through phone, chat, and email. I've been assisting customers for almost a decade and I'm always happy to provide my services to them. 

- eCommerce tools familiar with: Shopify, Etsy, eBay, Amazon
- Chat tools: Live Chat, Live Engage, Nuance, Chatra, ChatSupport, Georgias, Hangouts
- CRMs and other tools: Zendesk, Zoho, Slack, AliExpress, Oberlo, POD (Printify, SwiftPrint, Printful, Teelaunch), Microsoft, Gmail, Tracking websites, Canva, HubDoc, Xero
- Accounts handled in the BPO (Customer and Technical Support): Comcast (US), TalkTalk (UK), Verizon Wireless and Business (US)

A motivated person, reliable, strong analytical skills and believes in integrity. I am always passionate about what I am doing and eager to learn new things. I can always be trained for new tools and can easily adapt to new software and platforms.

I am a bachelor's degree graduate and fluent in the English language (C2).