Are you handling Shopify and Etsy stores? Do you have customers who constantly send inquiries and requests? Do you need help in order fulfillment? Let me take care of
An expert customer service representative providing customer satisfaction through phone, chat, and
- eCommerce tools familiar with: Shopify, Etsy, eBay, Amazon
- Chat tools: Live Chat, Live Engage, Nuance, Chatra, ChatSupport, Georgias, Hangouts
- CRMs and other tools: Zendesk, Zoho, Slack, AliExpress, Oberlo, POD (Printify, SwiftPrint, Printful, Teelaunch), Microsoft, Gmail, Tracking websites, Canva, HubDoc, Xero
- Accounts handled in the BPO (Customer and Technical Support): Comcast (US), TalkTalk (UK), Verizon Wireless and Business (US)
A motivated person, reliable, strong analytical skills and believes in integrity. I am always passionate about what I am doing and eager to learn new things. I can always be trained for new tools and can easily adapt to new software and platforms.
I am a bachelor's degree graduate and fluent in the English language (C2).
An expert customer service representative providing excellent customer satisfaction through chat and email. I've experienced handling dual concurrency (chat). I've been a Project Coach for wireless service in the US. I've also handled residential and business accounts both in the U.S and the U.K.
A motivated person, reliable, strong analytical skills and believes in integrity. I am always passionate about what I am doing and eager to learn new things.
Handling e-commerce stores where I am answering customer inquiries channeled through chat and emails about their orders, status, changing their shipping address, tracking information, order cancellation, and refunds in a timely manner.
Tools familiar with:
Live Engage
Nuance
Georgias
Chatra
Slack
CRM
Shopify
Etsy
Amazon
AliExpress
Oberlo
POD
Microsoft
GSuite
Tracking websites
I am a bachelor's degree graduate and fluent in the English language (C2).
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
One of the best ways to gain their trust is by paying them weekly for the first couple of months. This helps them feel like you’re not out to take advantage of them or cheat them out of their hard-earned money.
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