Amazon Account Health Specialist

Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

April 1st, 2024 (24 days ago)

Member Since

August 22nd, 2020

Profile Description

Hello, I'm Upgrade to see actual info, a result-driven Amazon Account Health Specialist with 2 years of hands-on experience in Account Health, complemented by 3 months of comprehensive training, insights, and familiarity in the Amazon space through AmazoNation PH's Amazon FBA Seller Masterclass, with a strong track record in Amazon Accounts mainly in catalog management, troubleshooting, SEO, and project management. With a keen eye for generating sales reports and troubleshooting, I excel in efficiently handling tasks such as updates, uploads, and technical challenges. My expertise extends to SEO strategies, including competitor analysis and crafting client-focused copy.
As for Troubleshooting, here are the things I can be service of.-Listing Optimization-Amazon Brand Name Change-Suspensions-Listing Reinstatement-Account Suspension
Key Responsibilities:
1. Account Health Analysis:- Monitor account health metrics, performance, and notifications for potential violations.- Identify root causes of account health issues and formulate strategies for resolution.
2. Appeals Management:- Review account health violation notifications and assess appeal options.- Draft well-structured and persuasive appeals that address the specific issues highlighted by Amazon.- Collaborate with the seller to gather necessary information and evidence to strengthen appeals.- Submit appeals through Amazon's Seller Central and follow up to ensure timely resolution.
3. Policy Compliance:- Stay up-to-date with Amazon's policies, terms of service, and guidelines.- Provide guidance to the seller on maintaining compliance to prevent future violations.
4. Data Analysis and Reporting:- Utilize data analysis tools to track account health trends and identify recurring issues.- Prepare regular reports on appeal outcomes, successes, and areas for improvement.
5. Communication:- Maintain open communication channels with the seller, updating them on appeal progress.- Liaise with Amazon's support teams as necessary to escalate issues and gather information.
6. Continuous Improvement:- Proactively suggest strategies to enhance account health and minimize violations.- Share insights and best practices to optimize the seller's Amazon experience.