Real Estate VA

Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($899.99/month)

Associates degree

Last Active

February 23rd, 2024 (62 days ago)

Member Since

August 18th, 2020

Profile Description

“Successful people are always looking for opportunities to help others." Why me? • I pride myself on my customer service skills. I am a dedicated person who can assist customers through chat, voice, and email. • I am also knowledgeable in handling back-office tasks like updating the website to make sure it is free of error, creating content for copy, doing merchants' background research, deal vetting, and others.• I am a trained virtual assistant who graduated from a well known virtual assistant academy in my country • I provide great and friendly service. • I have a passion to stay calm under pressure. • I am fluent in English in both written and oral. • I have knowledge in Zendesk, Salesforce, Gazebo, and others. • I have experience in banking, telco, sales, and shopping accounts • Most importantly, I am willing to learn and contribute to the company, as much as I can.Customer Service Skills:• I have been working in the Business Process Outsourcing (BPO) industry for more than eight (8) years.• Voice representative• Chat representative• Email representative• Technical support• Sales representative• Retail banking (Suntrust) as a voice/sales representative.• Mortgage loan account (LBG) as a Customer Service Representative• Shopping accounts (Amazon, Groupon, and Wayfair) as a Customer Service Representative• Been assigned to telco account (Telstra) as a Customer Service/Technical Service Representative• Appointment setter• Cold caller• Back office supportCopy Editorial Skills:• Deal vetting• Deal publishing• Detailed research• Creating content for copy• Copy editing• Merchant background check• Manually encoding codes, java scripts, and reconciling information in Salesforce• Proofreading, restructuring, and editing articles for content• Lead generation• Maintaining and updating an accurate log of activity in the CRM system• Updating website content as needed• Tools: Salesforce, Gazebo, Zendesk, and others.Administrative Assistant Skills:• Customer support• Technical support• Email management• Research• Administrative work• Personal tasks• Content creation• Social media management• Calendar management• Data entry• Transcription• Virtual assistance• Managing finances• Social media management• Log calls• Respond to help requests• Business branding• Social media and marketing plan• SEO• Blogging• Video marketing• Email marketing• Social media accounts creation and optimization• Social media content planning and creation• Scheduling and posting social media content• Organic social media marketing• Website creation, optimization, and management• Online writing and marketing• Search Engine Optimization (SEO)• SEO On-Page Optimization• Facebook ads• Youtube OptimizationFeel free to contact me! I'll be honored to serve you!Blessings!Janinehttps://bit.ly/31cKGXF