Knowledgeable in Customer Service skills in various types of support, such as technical support, customer care and financial support. Experienced in troubleshooting program errors for a cable TV provider and to customers who are having troubles with their Onedrive for business. Usual technical issues are sync issues, setting up for new customers, bug fixes, etc. Customer Care usually caters to the customers having complaints with the products or services they've purchased. This usually has a part where we do financial support stuff like collection, payment reminder and the likes. I wanted to try other job description as well like data entry, Web Research, virtual assistant, etc., to develop other skills too.
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