I am a graduate of a B.S. in Civil Engineering. I have extensive knowledge on
AutoCAD, STAAD Pro, and MS Office. I have worked as an intern for 1080 hours for DDTKI, Monolith CDC, and Buenviaje Builders - all of which are few of the biggest names in the construction industry. I was tasked to estimate costs, edit CAD files and structural plans, do punch lists, and inspect site works - meaning, I have developed great attention to detail.
I also worked as a Customer Service Representative for a total of 1 year. I was assigned as a CSR for a telephone line and an outbound Sales Representative for TV, broadband, and telephone. For the former job, I mainly solve problems with the telephone line of the customer like no dial tone, static line, old and damaged phone replacement, etc. For the latter job, I provide better services for the customer by upgrading their TV, broadband, and/or telephone to a higher tier which gives them a better value for their money.
Currently, I am working as a Data Analyst/Researcher for the City Government of Taguig. My main responsibilities are to create infographics and presentations and to interpret and analyze data.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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