I was working as risk and payments shift lead for more than 3 years and my main role is to support the team manager and monitor the day to day Risk Management alerts/contacts and provide real time support/escalation for Risk & Payments agents.
My employment skills are to understand business and functional requirements and to perform requirements analysis, knowledgeable in different fraud patterns, payments, documents, link analysis, charge-back processing, ability to communicate in a clear and timely manner with a wide selection of stakeholders, ability to be self-motivated, organised and work flexibly in a time pressured environment and confidence to interact with customers through a variety of communication methods including (but not limited to)
I don't have yet experience in office & admin (Virtual Assistant) yet but i will hard at want to learn more interms of virtual assistant but i'm willing learn.
I have 9 years experience with english as i i've worked in different BPO companies.
ENGLISH SKILLS I HAVE AND TOOLS I KNOW
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