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Risk and Payments Analyst/ Customer Email Support

90 ID PROOF
Timeproof:
EXPECTED SALARY
Php 35,000.00/month ( $724 USD )
30 hrs/wk ( $5.49 USD/hr )
EDUCATION
Associates degree
EXPERIENCE
3 years in Risk and Payments Shift lead
BASIC INFORMATION
Age:
27
Gender:
Female
Tests Taken:
None
Last Active:
2020-08-08
Member Since:
2020-08-01
SKILL SUMMARY

I was working as risk and payments shift lead for more than 3 years and my main role is to support the team manager and monitor the day to day Risk Management alerts/contacts and provide real time support/escalation for Risk & Payments agents.
My employment skills are to understand business and functional requirements and to perform requirements analysis, knowledgeable in different fraud patterns, payments, documents, link analysis, charge-back processing, ability to communicate in a clear and timely manner with a wide selection of stakeholders, ability to be self-motivated, organised and work flexibly in a time pressured environment and confidence to interact with customers through a variety of communication methods including (but not limited to) email, live chat and phone, ability to work in a flexible and agile environment, computer literate with an interest in testing and lastly has highest work standards with a strong service orientation - a "client first" culture.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Blogging
  • Facebook Marketing
  • Instagram Marketing

Office & Admin (Virtual Assistant)
EXPERIENCE

I don't have yet experience in office & admin (Virtual Assistant) yet but i will hard at want to learn more interms of virtual assistant but i'm willing learn.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 9 years experience with english as i i've worked in different BPO companies.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

ENGLISH SKILLS I HAVE AND TOOLS I KNOW

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

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