Jess
VA Customer/Technical Support | Service Desk Support
Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
Bachelors degree
Last Active
April 21st, 2024 (4 days ago)
Member Since
July 29th, 2020
Profile Description
I graduated with a degree of Bachelor of Science in Information Technology, and my previous two jobs involved IT Support. I was an IT Service Desk Agent in an IT Outsourcing company for almost 5 years now. I was also a Customer Support Representative for one of the LOBs of Microsoft for 3 years. We provide billing, sales, and technical support to our customers. With all of these experiences, I can say that I easily identify and resolve technical issues and concerns using the proper tools. In-depth knowledge and understanding of numerous computer software and operating systems. Skilled and excellent communication in providing great customer support.
Top Skills
Customer Support
Customer Support » Email Support
Customer Support » Technical Support
Other Skills
Marketing » Social Media Management » Facebook marketing
Customer Support » Phone Support
Marketing » Content Creation » Creative Writing
Marketing » Content Creation » eBook Writing
Marketing » Content Creation » Proofreading
Marketing » Content Creation » Technical Writing
Marketing » Content Creation » Microblog Content Writing
Marketing » Content Creation » Ghost Writing
E-Commerce » Inventory Management » Quality Control
Customer Support » Sales Support
Customer Support » Phone Support » English Speaking
Marketing » Classified Ads Marketing
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- KAWIT, CAVITE
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
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