4d bf80004d92d18c

Gen. Virtual Assistant/Customer Support

95 ID PROOF
Timeproof:
EXPECTED SALARY
Php 20,000.00/month ( $414 USD )
20 hrs/wk ( $4.70 USD/hr )
EDUCATION
Bachelor of Science in Commerce major in Marketing
EXPERIENCE
6 yrs in Tech and Customer Service and 6 yrs in Appointment Setting
BASIC INFORMATION
Age:
35
Gender:
Female
Tests Taken:
None
Last Active:
2020-08-08
Member Since:
2013-07-31
SKILL SUMMARY

I am an experienced Customer Service Support and Appointment Setter for over 7 yrs. I was a consistent top agent for CSAT and QA when I was working for Verizon, Atnt Uverse and Dish Network back then.

When I decided to work from home that's when I became an Appointment Setter for an Australian scrap recycling company. My main task is to organize a pick-up for clients who wants to sell their scrap metals. Another job I had been for an Insurance brokerage and the main goal is to get appointment from the people in the Medicare age who wants to enroll or change their Medicare plan. I always hit or even exceeds the goal of 1 call back per hr.

I recently graduated from an Online Academy for Virtual Assistants, I gained the basic knowledge and had an overview of the following skills.

•    Managing Facebook and Instagram pages
•    Managing Facebook ads
•    Social Media Management
•    Posting photos using Canva
•    Email management through Mailchimp
•    E-commerce through Shopify
•    Website Management through WordPress

WORKER SKILLS
TOP SKILLS
  • Appointment Setter
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter

English
EXPERIENCE

Been using it for work in more than 6 yrs.

SKILL RATING
  • Writing

Customer Service & Admin Support
EXPERIENCE

Looking for suppliers and sending them an email to ask for quotations of products use for export.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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