Senior Workforce Analyst

Overview

Looking for part-time work (6 hours/day)

at $7.00/hour ($924.00/month)

Bachelors degree

Last Active

September 1st, 2023 (232 days ago)

Member Since

July 13th, 2020

Profile Description

Hi! My name is Upgrade to see actual info Upgrade to see actual info and I am from the Philippines. I am a Bachelor of Arts in Political Science Graduate with more than 16 solid years of work experience in the Business Process Outsource industry; 12 years in Workforce Management and the rest in the Travel and Hospitality Department as a Hotel Reservation Agent. Being a Senior Workforce Analyst or Capacity Planner, I collaborate with the operations and training team to organize multi-skill training for current agents, and plan training for new hires to meet clients' changing needs. I am skilled in communicating over the phone, email, and chat. I am very good at multi-tasking, problem-solving, scheduling, planning, and real-time analysis.