9ecd88d8 04492b0f1d0

Admin Assistant / Technical Support /Customer Support

70 ID PROOF
Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $614 USD )
40 hrs/wk ( $3.55 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
12 years experience in IT Support, Email and Phone Support,  Freelance Virtual Assistant
BASIC INFORMATION
Age:
33
Gender:
Male
Tests Taken:
IQ
Score:  125

DISC
Compliance:22%
Dominance:44%
Influence:20%
Steadiness:15%

English
 C2(Advanced/Mastery)
Last Active:
2020-12-20
Member Since:
2020-07-13
SKILL SUMMARY

I am a freelance Virtual Assistant who specialized in IT Support Roles, Admin Assistance, Graphic Design, Lead Generation and Social Media Marketing and Management. My goal is to provide high-quality and professional support to my clients and their business needs.

Specialization/Services:

1. Information Technology Technical Support: 
-Chat and Email/Phone Support
-Desktop Support, Application Support, Maintain Computer System
and Networks
- Knowledge in IT Infrastructure Solutions, Cloud Solutions, Network Security, Cyber and Endpoint security, Disaster Recovery and Backup Solutions, Office 365

2. Social Media Marketing:
– Linkedin, Facebook, Tiwitter, Instagram, etc.

3. Social Media Management:
- Help you manage Social Media Accounts, experience in using management tools like Post Planner, Later, Hootsuite, and MeetEdgar

4. Graphics Design and Audio/Video Editing:
- Photo Manipulation, Photo Enhancement, Logo Design, Youtube thumbnails, Facebook covers and banners (Adobe Photoshop, Adobe Illustrator, Adobe Lightroom)
- Video Editing, Facebook Ads (Camtasia and Filmora)

5. Lead Generation:
- Linkedin Lead Generation and prospecting
- Internet Research

6. Administrative Assistance:
- Data Entry, CRM Management
- Proficient in Word, Excel, PowerPoint, Google Suites
- Project Management ( Asana, Trello, Google Calendar, Basecamp)

Currently learning and developing the following skill sets:
-Wordpress and Wix Website Design 
- Search Engine Optimization (SEO)
- Email Marketing and Management
- Blog Management and Content Writing
- Product Sourcing
- Shopify, Amazon, eBay

Had great success in different verticals:
- Inside Sales (Outbound)
- Telemarketing (Outbound)
- Sales Management, Team Management
- Life Insurance and Financial Planning
- Direct Selling

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Excel
  • Personal Assistant
  • Research
  • Speaking
  • Sales Representative
  • Social Media Marketing
  • Telemarketing
  • Graphics Editing
  • Illustrator
  • Logo Design
  • Customer Support
  • Email Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 3 years experience in office and admin assistance.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 3 years experience as an IT Sales Manager of an IT Firm in Singapore.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Sales Representative
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Facebook Ads
  • Instagram Ads
  • Youtube Ads

Webmaster
SKILL RATING
  • Wordpress

Graphics & Multimedia
EXPERIENCE

3 years experience in Photo and Logo editing (freelance)

SKILL RATING
  • Graphics Editing
  • Illustrator
  • Logo Design
  • Video Editing
  • Web page Design

Customer Service & Admin Support
EXPERIENCE

I have 12 years experience in customer facing roles like technical support using email, phone and remote access technologies.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Project Management
SKILL RATING
  • Other Project Management

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