Admin Assistant / Technical Support /Customer Support
I am a freelance Virtual Assistant who specialized in IT Support Roles, Admin Assistance, Graphic Design, Lead Generation and Social Media Marketing and Management. My goal is to provide high-quality and professional support to my clients and their business needs.
1. Information Technology Technical Support:
-Desktop Support, Application Support, Maintain Computer System
- Knowledge in IT Infrastructure Solutions, Cloud Solutions, Network Security, Cyber and Endpoint security, Disaster Recovery and Backup Solutions, Office 365
2. Social Media Marketing:
3. Social Media Management:
- Help you manage Social Media Accounts, experience in using management tools like Post Planner, Later, Hootsuite, and MeetEdgar
4. Graphics Design and Audio/Video Editing:
- Photo Manipulation, Photo Enhancement, Logo Design, Youtube thumbnails,
- Video Editing,
5. Lead Generation:
- Linkedin Lead Generation and prospecting
- Internet Research
6. Administrative Assistance:
- Data Entry, CRM Management
- Proficient in Word, Excel, PowerPoint, Google Suites
- Project Management ( Asana, Trello, Google Calendar, Basecamp)
Currently learning and developing the following skill sets:
-Wordpress and Wix Website Design
- Search Engine Optimization (SEO)
- Blog Management and Content Writing
- Product Sourcing
- Shopify, Amazon, eBay
Had great success in different verticals:
- Inside Sales (Outbound)
- Telemarketing (Outbound)
- Sales Management, Team Management
- Life Insurance and Financial Planning
- Direct Selling
I have 3 years experience in office and admin assistance.
I have 3 years experience as an IT Sales Manager of an IT Firm in Singapore.
3 years experience in Photo and Logo editing (freelance)
I have 12 years experience in customer facing roles like technical support using email, phone and remote access technologies.
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