841db9 24 8df00c0d

Customer Service Representative/ Technical Support Representative/ Chat Support

70 ID PROOF
Timeproof:
contact
background check
mark as hired
EXPECTED SALARY
Php 50,000.00/month
( $935 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $5.40 USD/hr )
EXPERIENCE OVERVIEW
1 year tech support experience/ 3 years experience in Customer Service/ 2 years VA/ sales experience
BASIC INFORMATION
Age:
27
Gender:
Female
Location:
CAGAYAN DE ORO CITY, MISAMIS ORIENTAL
Tests Taken:
English
 C2(Advanced/Mastery)
Last Active:
December 8th, 2022 (51 days ago)
Member Since:
July 9th, 2020
SKILL SUMMARY

I started back in 2015 as a Technical Support Representative for Linksys at Synnex Concentrix, worked effectively at handling the pressure of resolving network-related concerns in a timely manner, and troubleshoot different types of devices from Windows, Mac, Android, iOS, etc. Offer new products that would help the customer enjoy secured and fast internet.
Worked as a Customer Care Specialist for Handy ay Synnex Concentrix, handle the pressure of resolving customer's concerns via chat and email, set up appointments for repairs and other household services.
Recently, I worked as a Customer Service Representative for T-Mobile, provide first-rate customer experience, and provide resolutions to customer's concerns about their accounts and services. Offer new products and services that would help enjoy their services more.
I'm a self-starter and have a knack for providing resolutions and work well independently with little supervision. I am also a good team player and respond to request from colleagues and clients in a timely manner and am adept at prioritizing multiple ongoing projects and would be more than willing to undergo training should your company requires.
I hope to bring the first-rate service to your clients and support your business goals. I look forward to hearing from you soon.

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Speaking
  • Tutoring Teaching
  • Writing
  • Blogging
  • Creative Writing
  • Ebook Writing
  • Customer Support
  • Email Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Social Media Moderation
  • Tech Support

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »