General Virtual Assistant, Relationship Coach, CE Manager

Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.00/month)

Bachelor of Science major in Marketing
Bachelor of Arts in Psychology
Master of Arts in Psychology
 

Last Active

February 1st, 2024 (78 days ago)

Member Since

June 5th, 2013

Profile Description

Currently, a manager for customer experience and engagement. Streamlining the customer service efficiency and services of the company.
I had done process improvement with my previous company (Dell International Services), Call evaluations for different BPO company here int he Philippines. Proficient in using different social media like Twitter, Facebook, Tumblr, Path, Google+ and others. Experienced in general office principles, practices, and procedures. Proficient in MS Office: Excel, Word, PowerPoint.
Focused and results-oriented professional with over 8 years experience in the call center industry (2 years as a customer service agent, 6 year as a Quality Assurance Analyst /Customer Experience Coach) and over 7 years in the broadcasting industry.
Proficient in developing and implementing programs with high degree of energy and enthusiasm. High initiative with strong self-management Upgrade to see actual infon effectively communicate with customers, clients, staff and management.
Flexible, positive and responsive to Upgrade to see actual infocisive and direct, yet flexible in responding to constantly changing assignments.
Detail oriented, proficient organizer with the ability to motivate and train others. Enthusiastic, creative, and willing to assume increased responsibility. Knowledge of diverse cultures. Team player with emphasis on quality.