Customer Support|Virtual Assistant|e-Commerce Team Leader

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 20th, 2024 (31 days ago)

Member Since

July 5th, 2020

Profile Description

I’m Upgrade to see actual info, with my 6 years of Call center/BPO experience and a wide array of creative, technical, and customer service skills, I approach each project with a big picture and a new mindset. I am a quick learner, reliable, friendly, and an excellent communicator. I help businesses that are outsourcing ease the management side of the business being an expert in streamlining processes and workflows.

I have demonstrated the ability to work independently and with a team and achieve results under pressure. eCommerce is my expertise, I’ve handled a remote team from the Philippines with 8-10 members. I’ve worked as a campaign Project manager during ramp-up seasons like Black Friday and Cyber Monday events with 40-80 international teaUpgrade to see actual infombers from South Africa, the Philippines, Mexico, and Canada.  

Core Qualifications:
• High-Level Administrative Executive Support with International Clients
• Graphic designer
•Expert level of Email/Chat support
• Can build rapport with clients, vendors, and project stakeholders both in person, via calls, and in writing

Other services that I can provide: 
• Social media management
• Graphic Designing 
• Personal Assistant
• Coaching teaUpgrade to see actual infombers
• Training/Onboarding of New hires
• Hiring Manager during ramp-up events
• Reporting and Analysis
• Team Staffing and Scheduling
• Web research and Data Entry
• Preparation of presentations and reports using Google slides, docs, and sheets

Tools and Platforms:  Zendesk, Shopify, ShipStation, Linnworks,Airtable, ClickUp, Shipito, LiveChat, Kustomer app, Aircall, Shopify, Slack, Google Suites -sheets, docs and slides, and Microsoft software.

My clients are not through OnlineJobs PH, and therefore I do not have many reviews here for you to read, I ask that you do not "judge a book by its cover" and instead, welcome the opportunity to find that needle in your business haystack and allow me the privilege to work with you. I look forward to building new relationships and for me, No job is too large or too small!