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Implementation Specialist

85 ID PROOF
Timeproof:
EXPECTED SALARY
Php 15,000.00/month ( $308 USD )
10 hrs/wk ( $7.00 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
3 years in IT Industry (Contact Center)
BASIC INFORMATION
Age:
24
Gender:
Female
Tests Taken:
IQ
Score:  8

DISC
Compliance:42
Dominance:9
Influence:7
Steadiness:41

English
 C1(Advanced)
Last Active:
2020-06-29
Member Since:
2020-06-29
SKILL SUMMARY

Contact Center Platforms:
Genesys Cloud
RingCentral
Nice Incontact
Contact Center Skills:
Inbound IVR
Outbound (Manual) IVR
Outbound Dialers
Secure IVR
Contact Center integrations with inbound Email, Chat and SMS
Contact Center integrations with Salesforce, MS Dynamics, etc.
Skills-based media routing
Workforce management
Quality Management
Project Management
Other skills:
Typing Speed: 86 WPM, with 98.90% Average Accuracy

WORKER SKILLS

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance
  • Research
  • Transcription

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Advertising
SKILL RATING
  • Scientific advertising

Web Development
SKILL RATING
  • Javascript
  • Mysql
  • Node.js
  • PHP

Webmaster
SKILL RATING
  • Html

Software Development / Programming
SKILL RATING
  • C#
  • Python
  • Software QA Testing

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Tech Support

Project Management
SKILL RATING
  • Other Project Management

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