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Customer Service Representative

85 ID PROOF
Timeproof:
EXPECTED SALARY
Php 20,000.00/month ( $412 USD )
20 hrs/wk ( $4.68 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
2 years as a Customer Service Representative
BASIC INFORMATION
Age:
29
Gender:
Male
Tests Taken:
IQ
Score:  125

DISC
Compliance:12%
Dominance:18%
Influence:39%
Steadiness:30%

English
 C1(Advanced)
Last Active:
2020-06-28
Member Since:
2020-06-28
SKILL SUMMARY

As a Customer Service Representative, we are dealing with our customers main issue and providing resolutions to them. Most of our customer's general inquiry since we handle telecommunication's account is all about their bills. As a customer service representative, we are in the frontline to discuss to our customers as easy as they could understand what are the charges all about most especially if they see some unfamiliar charges on their bills. We also providing options to our customers if they cannot settle their bills on time and also we help our customers to process their payment for their bills or if they want to orders products over the phone. We also giving general informations about our current promotions on how to be eligible on the said promotions and also giving basic troubleshooting steps if they have an issue since most of our clients using handheld phones, tablets and other wearable devices.

WORKER SKILLS
TOP SKILLS
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Personal Assistant

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have 1 year and 7 months as a customer service representative and as a technical support representative and 6 months pure customer service representative.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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