Team Manager/Recruiter/CS & Tech Support/Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.39/hour ($1,300.01/month)

Graduate of Computer Software Programming

Last Active

March 9th, 2024 (42 days ago)

Member Since

June 24th, 2020

Profile Description

TaskUs Fort Excellence, Bulacan, PH — Team Leader
OCTOBER 2020 -  MAY 1 2023
Oversee the day-to-day performance of my teammates
Ensure they meet their individual KPI goals month over month.
Coach, Mentor and provide Feedback to teammates
Make sure teammates are aware of their monthly goals and running scores.
Queue  Management


20four7VA, Maryland, USA — Digital Marketing Admin
JULY 2020 - JANUARY 2024
Assistant to 20four7VA’s Digital Marketing Director.
Manage department’s classified documents.
Manage department email.
Create assets using Canva and other software
Manage Asana
Upload Blog posts and other updates to the company’s website. 


20four7VA, Maryland, USA — Corporate/Virtual Recruiter
SEPTEMBER 2018 - DECEMBER 2020
Active and Passive sourcing candidates through different platforms.
Find candidates that match our client’s job description
Post job openings to different platforms.


20four7VA, Maryland, USA — Project Manager
JULY 2019 - APRIL 2020
Manage Business Intelligence Group (BIG)
Attend to CEO, Director, and Manager needs. 


20four7VA, Maryland, USA — Client Endorsement Specialist
SEPTEMBER 2018 - APRIL 2019
Produce Virtual Assistants through Active Sourcing.
Endorse sourced Virtual Assistants to clients that match the client’s job description.


SITEL Philippines, Pasig City, PH — Team Leader
APRILUpgrade to see actual infoAUGUST 2018
Oversee the day-to-day performance of my team.
Ensure monthly KPI goals are met.
Coach teammates
Mentoring teammates and providing feedback.
Prepare and present Monthly Business Review Presentation
Generate Reports
Staffing/Schedule Management
Queue  Management

SITEL Philippines, Pasig City, PH — Sales Coach
APRIL 2016 - DECEMBER 2016
Mentor a group/team of Sales Mentors.
Best practice sharing.
Ensure continuous sales revenue for the campaign.
Generate Sales Report


SITEL Philippines, Pasig City, PH — Sales Mentor
MAY 2014 - MARCH 2016
Mentor a group of people/team to help them enhance their sales skills.
Provide Sales Intervention to teammates.
Ensure all calls are closed as a successful sale.
Generate Sales Report


SITEL Philippines, Pasig City, PH — Tech Support
JANUARY 2012 - MARCH 2014
Provide Technical Support to Microsoft Operating System users.