Sheila

Customer Service Representative

60 ID PROOF
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Overview

Looking for part-time work (6 hours/day)

at $5.00/hour ($660.00/month)

Bachelors degree

Last Active

June 21st, 2023 (303 days ago)

Member Since

June 23rd, 2020

Profile Description

I worked a Phone Call Customer Service Representative for the last 1 year and 9 months under AT&T Uverse and DIRECTV Billing Upgrade to see actual info the 1 year and 9 months experience with the said account, for 9 months I handled High Frequency Callers or those callers who have been calling 3 or more times in the last 7 days, I was trained and very confident with my skill in handling and pacifying customers specially those who are irate ones and in a timely manner. After that, I have ventured and freelancing and have handled Sales and Email Support for almost 3 years now.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Content Creation » Creative Writing

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Marketing » Copywriting

Marketing » Content Creation » Blogging

Human Resources

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Data Entry

Basic Information

Age
26
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 12%
Influence: 5%
Steadiness: 42%
Compliance: 42%
English
C2(Advanced/Mastery)
Uploaded ID
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