I am a seasoned non-voice customer service professional with over a decade of experience across the financial, car-sharing, and e-commerce industries. My genuine enthusiasm lies in providing effective and timely assistance to consistently address customer concerns.
** Skills & Tools used or familiar with**
* Social Media Management
* Content Scheduling
* Creative Design using Canva
* Data Entry
* Admin Assistance
*
* Zendesk
* MailChimp
* ActiveCampaign
* Google and Microsoft Apps
* LivePerson
* Gorgias
* Lead Generation
* Internet Research
*
* Social Media Moderation
* Shopify
* Alibaba
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: Less than 6 months
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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