MARICEL

Email and Chat Support PRO | Zendesk | Gorgias | VA

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Overview

Looking for full-time work (8 hours/day)

at $3.50/hour ($616.00/month)

Bachelors degree

Last Active

March 18th, 2024 (10 days ago)

Member Since

June 21st, 2020

Profile Description

I am a seasoned non-voice customer service professional with over a decade of experience across the financial, car-sharing, and e-commerce industries. My genuine enthusiasm lies in providing effective and timely assistance to consistently address customer concerns.

** Skills & Tools used or familiar with**

* Social Media Management
* Content Scheduling
* Creative Design using Canva
* Data Entry
* Admin Assistance
* Email Management
* Zendesk
* MailChimp
* ActiveCampaign
* Google and Microsoft Apps
* LivePerson
* Gorgias
* Lead Generation
* Internet Research 
* Facebook Ads Review
* Social Media Moderation
* Shopify 
* Alibaba

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 2 - 5 years

Other Skills

Customer Support » Social Media Moderation

Experience: 6 months - 1 year

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Office and Administration » Email Management

Experience: 1 - 2 years

Marketing » Social Media Management

Experience: 6 months - 1 year

Office and Administration » Personal Assistant

Experience: Less than 6 months

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Binangonan, Rizal
Tests Taken
IQ
Score:  125
DISC
Dominance: 27%
Influence: 7%
Steadiness: 24%
Compliance: 42%
English
C2(Advanced/Mastery)
Uploaded ID
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