Irish
Customer Service Lead | Community Manager
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
March 19th, 2024 (37 days ago)
Member Since
June 19th, 2020
Profile Description
-Managed a team consist of customer service and sales agents in the day-to-day performance of job/tasks
-Managed a team consist of copywriters, language proofreaders, video editors and a graphics designer in the day-to-day performance of job/tasks
-Created Company Quality Matrices
-Created & updates SOP (Content, Creatives, Influencers)
-Conducts Meetings: Department, Division, Calibration, and One-on-One
-Formulated and aligns KPIs to company’s vision
-Designed and evaluates Individual Performance Ratings for all tea
-Interviewed final applicants for posts to be filled
-Coordinated with other Department leaders for better communication and organization
Top Skills
Customer Support
Office and Administration » Data Entry
Customer Support » Phone Support » English Speaking
Office and Administration » Email Management
Other Skills
Marketing » Social Media Management » Facebook marketing
E-Commerce » Inventory Management » Quality Control
Human Resources
Human Resources » Payroll
Customer Support » Email Support
Customer Support » Social Media Moderation
Customer Support » Forum/Community Moderation
Customer Support » Content Moderation/Management
Office and Administration » Microsoft Excel
Marketing » Video Marketing
Office and Administration » Personal Assistant
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Biñan, Laguna
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 14
- Influence: 8
- Steadiness: 31
- Compliance: 48
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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