I am computer savvy professional whose passion is providing quality works and services. For the past years I have work in BPO industry starting as customer service ( inbound calls ) supporting US base telecommunication company in which I have been working with customers queries and providing solution.
Right after I was promoted as Real Time Data Analyst ( Workforce Management ) and most of my task would be real time monitoring of site's volume to ensure optimal staffing and provides and analyze end of day reports. This gain me knowledge more with administrative/organizational task and provide more duties such as forecast, schedules and responds to escalated issues with the client.
Related Job As Virtual Assistant:
** Calendar Management
** File Management: Dropbox and Google Drive
** Data Entry: MS Office and Google Apps
** Web Researcher
My focus is helping you with the things you don't have time to do so that your focus can be on building your business! And I am always learning - If I don't have the specific skill you need today, you can be sure I'll be ready to learn it quickly and efficiently so you can hire me tomorrow.
3 years experience with Customer Service ( inbound calls ) expertise in billing, sales and tech support. Real Time Data Analyst supporting BPO site handling staff schedules.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.