8c42dd10b9d080 f

Tech Helpdesk Support and Shopify Dev

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EXPECTED SALARY
Php 25,000.00/month
( $433 USD )
EDUCATIONAL ATTAINMENT
Bachelors of Science in Computer Engineering
AVAILABILITY
40 hrs/wk
( $2.50 USD/hr )
EXPERIENCE OVERVIEW
9 Years in BPO/Call Center, 5 years and counting as a Home-based Worker
BASIC INFORMATION
Age:
31
Gender:
Male
Location:
Pasay, Metro Manila
Tests Taken:
IQ
Score:  125

DISC
Dominance:45
Influence:7
Steadiness:25
Compliance:23

English
 C2(Advanced/Mastery)
Last Active:
September 23rd, 2022 (6 days ago)
Member Since:
June 14th, 2020
SKILL SUMMARY

I’ve been working in the eCommerce industry as a Customer Support for the past 3 plus years. I have been Scraping as a part-time job for a little over 5 years. Most of the tools are being provided by the clients to be able to scrape different pages, pdf, tables, and many more. I have used Chrome Extensions such as Snov, Apollo, Adapt, ContactOut, SignalHire, Hunter, Rocket Reach, D7 Linked Helper, Pipileads, and Email Finder. Before working as a Freelancer, I was a Technical Support Representative for 8 years and 8 months with several BPO companies in the Philippines. The accounts I supported in the BPO are Gateway Computer, DLink, TrendMicro, JPMorgan Chase (Global Helpdesk), Comodo Security, and Office Depot/Office Max.

In 2017, I was able to work full-time at home with several companies such as Reissi Empire LTD, Night Owl Computer, PriceDuck LLC, Freedom Quest LTD, SanGuard LLC, Zivvy Marketing, Outlet Space, RiteDeals, PC First Aid, and a lot more. 

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Systems:
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SKILLS:

Technical Support, Customer Service, Helpdesk, Data/Web Scraping, Data Entry, Email Support, Chat Support, Lead Generator, Web Development, Shopify, Order Fulfillment, CRM, Inbound Call, Social Media Moderation, Email Organic Outreach, ManyChat, Landing Page, Funnel, eBay/Amazon Customer Support.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Blogging
  • Lead Generation
  • Sales Representative
  • Social Media Marketing
  • Shopify
  • Cpanel
  • Html
  • Web page Design
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription

English
SKILL RATING
  • Speaking
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Email Marketing
  • Facebook Marketing
  • Lead Generation
  • Sales Representative
  • Social Media Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Facebook Ads
  • Youtube Ads

Web Development
SKILL RATING
  • ClickFunnels
  • Joomla Development
  • Shopify
  • WooCommerce

Webmaster
SKILL RATING
  • Cpanel
  • Css
  • Ecommerce / Shopping Carts
  • Html
  • Joomla
  • PSD to HTML
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Autocad
  • Logo Design
  • Photoshop
  • Recording Audio
  • Video Editing
  • Web page Design

Software Development / Programming
SKILL RATING
  • Python

Finance & Management
SKILL RATING
  • Quickbooks
  • Xero

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Real Estate Services

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