I worked in Dubai since 2006, started in the Food and Beverage department in 2006 until 2015 from being a waiter to Captain waiter. Then on March 2016, I started to work as customer service / ticketing staff with Ticketmaster Middle East until April 2019. As a customer service / ticketing staff, I faced hundreds of customers during an event who needs help when it comes to their ticket/s purchase/d and helping them in many other aspects like location of events, lost and found, transportation to and from. I also help the Box Office manager to look after the ticket sales in the box office, settling the transactions of ticket sellers after event.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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