Administrative Support VA

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors Degree

Last Active

April 24th, 2024 (yesterday)

Member Since

June 13th, 2020

Profile Description

> Real estate junior processor
> Administrative / executive support
> Basic Bookkeeping
> Data Entry
> Email Support Management
> Quality Assurance of files 
> Calendar Management
> Average Typing Speed
> Basic Excel File Task
> Proven verbal and written English skills
> Knowledgeable in Calyx point software, Property Profile Extraction, Dropbox,  DocuSign and PDF files, Canva, Pixabay,
> Knowledgeable in Telecommunicating software such as Slack, VPN, WhatsApp, Skype, Delphi Forums, Zoom, MS Software, Google Suite
> Strong Time Management Skills with Proven Work Ethics
> Creative Problem Solver
> Tech Savvy
> Attention to Details
> Result Oriented
> Client and Customer Service Oriented
> Strong client relations 

WORK EXPERIENCES: 
1.) Real Estate and Basic Bookkeeping Administrative Support VA / Admin Support
- Detail and Task-oriented
- Desktop Underwriting Task
- Familiar Bookkeeping Tasks : payroll and deposit, account reconciliation, timesheets, project book keeping, payroll audit
- Email support and email management
- Converting all files into PDF, DocuSign, and organizing files in Dropbox 
- Create labels and update records in specific folders.
- Preparing loan setup files.
- Familiar with Property Profile Extraction
- Manage quality assurance of files from prequalification to loan submission process
- Run credit report through Calyx software
- Interpret credit standings inquiry
- Run credit report through Calyx software 
- Provide assistance to Loan Originator and Loan Processor 
- Manage quality assurance of files from prequalification to loan submission process
- Evaluate items needed based in the company’s requirements for loan inquiry and loan process
- Communicate with the loan officer and loan processor regarding missing and required documents.
- Familiar with Property Profile Extraction
- Manage Letter of Explanation from credit report
- Manage Verification of Employment both verbal and written 

2.)  888 HOLDINGS,(A European Union of United Kingdom), Chat Moderator / Chat Support Specialist (5 years) 
- Ensuring that all players in the chat room are having a great time.
- Accountable for running online bingo chat games and handing out bonus points to players.
- Monitoring maximum chat points requirements by the player at a specific time.
- Ensure all players are welcome when entering the chat arena. 
- Offering assistance by answering players' queries.
- Monitoring chat bingo rooms between players. 
- Promote all promotions on specific days.
- Handling player’s queries before endorsing to support team.
- Assist site navigation and instructions for basic troubleshooting on any site issue.
- Able to handle problematic players by addressing situations clearly and promptly.
- Greet every person and make them feel important.
- Offering assistance by answering players' queries.
- Keeping updates on what is happening on the site.

3.) GROLIER SCHOLASTIC INTERNATIONAL, Account Manager (3 years)
- Organizing workflow to maximize efficient use of phone, text, email, and video technology to connect with customers.
- Conducting thorough strategy calls with customers, influencing and educating them on how to implement solutions to match their needs
- Managing a portfolio of accounts to achieve long-term success.
- Manages both sales, marketing, technical issues, planning, implementation management.
- Achieving territory goals within identified sales metrics, specifically Revenue, Retention, and Relationship Building.  
- Handles product awareness.
- Executing tasks, recognizing opportunities, taking independent action with customer situations, and readjusting priorities to meet service standards and assigned goals.
- Share Outlook account calendar with teaUpgrade to see actual infombers to effectively communicate ongoing activities, in addition to following business rules for maintaining current account and opportunity level notes in Salesforce.

4) PERLA COMPANIA DE SEGUROS INC. / Account Development Officer Non-Life Insurance (Freelancer)
- Able to increase prospects.
- Oversee and coordinate product development and marketing trends
- Respond within the standard of service to new business opportunities & policy change requests
-Calculates and quotes premium rates for recommended policies.
- Develops long-term relationships with underwriters.
- Perform renewal retention workflows.
- Effectively utilize the calendar function for time management & organization (TMO), and meet all deadlines.
- Meet client expectations from the release of policy to claims.
- Responsible for developing marketing and sales, identifying prospects, and proposal preparation.
- Facilitate collection monitoring of all accounts.

5.) EASTWEST BANKING CORPORATION, Sales Officer Auto Loans (2 years)
-Interview people applying for personal loans, student and business loans, and mortgages.
-Maintain good relationships with clients, dealers, agents, freelancers, and branches.
-Research applicants' financial status, references, credit history and evaluate their ability to repay the loan.
-Complete related documents.
-Recommend the approval or rejection of loan applications.
-Promote the institution's credit and loan services.
-Review and update credit and loan files.
-Prepare statements for unpaid accounts, negotiate repayment terms with customers and refer to collectors when necessary.
-Accountable in all aspects of sales, post-sales service, customer service management, and collection.

6.) EURO-MED LABORATORIES., INC., Medical Representative (1 year)
-Selling the company's medications to doctors, pharmacists, and other relevant healthcare professionals.
-Scheduling appointments with doctors, pharmacists, and other healthcare professionals to promote company medications.
-Developing an in-depth understanding of company medications.
-Building and maintaining good business relationships with customers to encourage repeat purchases.
-Following up on leads generated by the company.
-Preparing presentations for potential customers.
-Researching competitors’ medications and their respective market performances.
-Facilitate Customer Financing Options Collections with competitive products price and deals.
-Generated and monitored all products for inventory and deliveries monthly the last in-first out the pattern.

7.) SIX - ELEVEN COMPANY, Appointment Setter (1 year)
-Deals with Insurance Loans through phone calls and appointment settings.
-Familiarizing yourself with essential details of our products and services.
-Call prospective clients using a list of phone numbers provided to you.
-Accepting calls from prospective clients as they arise.
-Fielding basic questions and concerns about the products and services we offer.
-Scheduling a consultation between the prospective client and a Sales Representative.
-Keeping a detailed log of calls, including those which were not answered.