Julieper

IT Specialist

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

June 20th, 2023 (283 days ago)

Member Since

June 10th, 2020

Profile Description

An IT expert, who worked as a CSR/TSR, Support Engineer, Helpdesk Analyst and IT Specialist in various BPO and ITO companies. Have a strong technical background, skilled in Windows administration, Egynyte tools, Android/ iOS devices, O365 administration, MS Exchange Server, Active Directory, Printer Configuration, Ticketing tools (Service Now, SM9, AMP) OktaMFA, Navigator, IVQ, LDAP, S3, LogMeIn, Bomgar, TeamViewer.
Able to troubleshoot network issues such as VPN (GlobalProtect and XEAN/ Cisco Anyconnect) LAN/ WAN. Proficient in working with
Virtual Machine tools (Citrix and RDP). Able to setup and configure VOIPs (Cisco Jabber, Cisco Unified Tools, Phone provisioning tools). Knowledgeable in using
webdesign tools like Photoshop, HTML5 and CSS3. Trained for Severity or Business impacting cases and have the ability to handle and resolve customer or user’s complaints. With various experiences in IT infrastructure troubleshooting techniques.

Top Skills

Office and Administration » Email Management

Other Skills

Marketing » Content Creation » Proofreading

Customer Support » Technical Support

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Marketing » Content Creation » Blogging

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Technical Writing

Marketing » Content Creation » Microblog Content Writing

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Data Entry

Web Programming » HTML

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Licab, Nueva Ecija
Tests Taken
IQ
Score:  114
Uploaded ID
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