Customer Service

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($800.00/month)

High school diploma

Last Active

October 1st, 2022 (571 days ago)

Member Since

June 6th, 2020

Profile Description

During my 7 year tenure in the BPO industry, I have acquired a set of skills that are necessary to improve scores, team performance and profit. My problem solving and decision making skills are my greatest strengths that made me successful in my role as a Team Leader with my previous company. One of my main tasks is analyzing and collecting data daily via Microsoft Excel/Google Sheets to check for trends or patterns in complex data sets to be translated to written reports. This is to help the team create smart action plans to improve profit and performance.

Top Skills

Customer Support

Customer Support » Phone Support

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Email Management

E-Commerce » Inventory Management » Quality Control

Human Resources » Payroll

Office and Administration » Translation

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Basic Information

Age: 33

Gender: Male

Website: Sign Up with Pro Account to View

Address: Caloocan, Metro Manila

Tests Taken: IQ
Score: 125: DISC
Dominance: 39%
Influence: 31%
Steadiness: 21%
Compliance: 9%: English
C1(Advanced)

Uploaded ID: Sign Up with Pro Account to View

“I had this VA that I could turn things over to made it a lot easier”

Kyle Mckenna

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