80909f88040b19284 d d de9c0

Passenger Service Agent

80 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 20,000.00/month ( $410 USD )
20 hrs/wk ( $4.66 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
1yr and 11 months as a Passenger Service Agent
BASIC INFORMATION
Age:
22
Gender:
Female
Tests Taken:
IQ
Score:  8

DISC
Compliance:14%
Dominance:43%
Influence:27%
Steadiness:16%

English
 C2(Advanced/Mastery)
Last Active:
2020-05-28
Member Since:
2020-05-28
SKILL SUMMARY

•Can speak fluently in English and Filipino
•Well versed in Altea Customer Management and World Tracer System
•Well informed in Microsoft Office tools such as Word, Powerpoint and Excel
•Knowledgeable about airport operations
•Flight Controller
•Confident communicator
•Goal oriented
•Can handle irate passengers and can provide solutions to satisfy needs
•Can deliver a warm greeting and provide full assistance to the customers
•Can promote harmony within the team
•Can manage time pressure

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Personal Assistant
  • Transcription
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

Throughout my employment as a Passenger Service Agent, I was also designated to do admin works like arranging document that are need in the flightx contacting respective personnel for flight information, handling telephone calls and assisting with passengers concerns. Respectfully doing what my managers' needs and taking control of the flight

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have 1 year and 11 months experience as a Passenger Service Agent in Qantas Airways. I've met thousands of passengers and dealt with numerous concerns and complaints but with my passion for customer service industry, I can be able to handle them with confidence and be an effective customer service provider, offering them solutions and services to satisfy their needs and with that I can be a contributor to their enjoyable journey with our airline. I was also working as an admin assistant providing all necessary documents for the flight, answering calls and coordinating with the other staff regarding the information for our flight for that day. Foreseeing the condition of the operation will help me formulate solutions that'll be helpful in case there will be problem that will rise.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

Read More »