Professional Customer Service Executive

Salary Php 30,000.00/month ( $602 USD )
40 hrs/wk ( $3.77 USD/hr )
Experience 7 years customer service, 1 year credit and collections, 6 years sales
Education Bachelor's Degree
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Basic Information

Age 32
Gender Female
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Tests Taken IQ
Score:  104
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Last Active 2015-10-14
Member Since 2013-02-03

Skill Summary

I’ve been working for over 14 years now. I had a very diverse experience in different field that involves sales, customer service, billing, retail and advertising. I used to work in a BPO industry for over seven years and gained a lot of training's in customer service, sales, customer retention, lead mining and billing. I am a hardworking person and am always open to new ideas that can make me equipped in any job responsibilities given to me.
I am conversant with Microsoft applications, salesforce, 3C Logic, salesforce, Zendesk, and Avaya. With my years of experience working in different industries, I have learned to work with different people at different pace.
These experiences I had makes me more suitable working with you since I already have the idea how it is to be working over the phone, chat or email. I am open to undergo any training and interview if necessary.



Office & Admin (Virtual Assistant)

Skill Rating:

  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner

English

English Experience:

Customer Service in a Call center, Publishing Consultant in a Self Publishing Company and Credit and Collections Officer in a Telecommunication COmpany

Skill Rating:

  • Speaking
  • Writing

Marketing & Sales

Marketing & Sales Experience:

For this, we just had some upselling done while working as a costumer service representative

Skill Rating:

  • Email Marketing

Finance & Management

Finance & Management Experience:

I graduated with Management Accounting Degree and worked with Retail Company. This this experience, I tried doing book keeping, inventory and financial analysis.

Skill Rating:

  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis
  • Inventory Management

Customer Service & Admin Support

Skill Rating:

  • Customer Support
  • Phone Support
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